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FAQs

Billing

Do you accept insurance?
We do not accept insurance or Medicare. Your payment is due in full at the time of your appointment or service. However, some insurance carriers may cover medical services provided by our clinicians. We can provide a detailed receipt for services performed for you to submit to your insurance carrier directly.

Services

What do I need to do before my appointment?

Please fill out the intake forms that pertain to your appointment type at least 2 days prior to your scheduled visit. When you schedule your visit, we will email you access to our electronic medical record, the Living Matrix.

Should I submit my Medical Records?
As you begin your journey to health at Pinnacle Health, we begin a relationship together that will take course over the months and/or years to come. As inherent in the Functional Medicine Model, we will want to understand the complexity of who you are, your story, the triggers and precipitating factors that have impacted your health, and where this has brought you to date. This discovery process is part of us getting to know you, your history and your needs, and helps us formulate a treatment plan that is specifically catered to you. There are many facets to this initial discovery process. You will be asked to complete an online inventory upon scheduling your appointment. In addition, we ask that you also provide us with pertinent medical records that may be important for us to better understand your medical situation. In order to better help you understand what medical records are useful, we have outlined the following guidelines.

  • Most recent medical summary from your latest medical provider(s). This may include specialists you have seen for pertinent evaluations. (Please do not send a series of medical office notes.  An overview/summary describing most recent findings would be very valuable
  • Recent lab results from the past 6 months
  • Other medical test summaries from the past year
  • Medical records summary from your provider that reflects a significant medical/surgical event that may have triggered a change in your status
  • Summary of current (past 6 months) treatment regimens/therapies
  • Genetic testing results
  • Recent Functional Medicine test results (within the past one year)
  • Mental health/psychiatric summary

Items that we ask that you DO NOT SEND:

  • Notes from routine medical office visits
  • Routine exam notes (this includes immunizations, routine physical exams, etc.)
  • Lab results that are over a year old
  • Diagnostic imaging films or disks
What conditions do you treat?

Our Functional Medicine Providers treat the following chronic health concerns (but not limited to):

Digestive

  • IBS
  • Small intestinal bacterial overgrowth
  • Crohn’s disease
  • Ulcerative Colitis
  • Acid reflux/GERD
  • Diverticulitis
  • Food interolerances
  • Candida overgrowth
  • Parasitic infection

Hormonal Issues

  • Hormonal imbalance
  • Low libido
  • Adrenal dysfunction
  • Polycystic Ovarian Syndrome (PCOS)
  • Premenstrual syndrome (PMS)
  • Amenorrhea
  • Menopause/perimenopause

Maternal Support

  • Infertility
  • Prenatal preparation
  • Pregnancy & breastfeeding support

Thyroid Conditions

  • Hypothyroidism
  • Goiter
  • Hashimoto’s thyroiditis
  • Grave’s disease

Autoimmune disease

  • Rheumatoid & psoriatic arthritis
  • Celiac disease
  • Lupus
  • Sjogren’s syndrome
  • Type I diabetes
  • Vitiligo

Mental and brain health

  • Stress
  • Burnout
  • Anxiety
  • Depression
  • Chronic fatigue
  • Headaches/migraines
  • Brain Health (focus, cognition, memory)

Skin issues

  • Acne
  • Eczema
  • Psoriasis
  • Perioral dermatitis
  • Rosacea

Cardiometabolic / Respiratory

  • Pre-diabetes & Type 2 diabetes
  • Asthma
  • Metabolic syndrome
  • POTS
  • High cholesterol
  • High blood pressure
  • Weight management

Muscular-skeletal issues

  • Osteoporosis
  • Osteoarthritis

Other

  • Chronic Sinusitis
  • Fatigue
  • Healthy Aging
  • Interstitial Cystitis
  • Restless Leg Syndrome
  • Sleep/Insomnia

About Pinnacle

Can the physicians at Pinnacle Health be my primary care physician?

No, We require that you have your own primary care physician. While our providers are trained as primary care physicians and nurse practitioners, they do not provide acute care services. We will work with you closely as consultants and coaches in preventive and functional medicine to help you address the roots of chronic health problems. We can confer with your primary care doctor if required.

Take Charge of Your Health.

Naturally.

Heal your body from the inside out, talk to one of our providers now to learn how our holistic approach can help you.

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